The Foundation of a Secure Sanctuary: Peace of Mind knowing that THB has the watch while you’re away.
At TRUST Home & Business, we provide the PROactive oversight required to protect your private residence from the risks of vacancy and neglect. Whether you are traveling for the season or managing a second home from afar, our professional checklists and active sensor technology ensure that "out of sight" never means "at risk."
A STUNNING EXTERIOR ONLY GETS YOU SO FAR.
A vacant or secondary home faces unique threats that a primary residence doesn't. Without daily activity, small system failures—like a frozen AC or a slow pipe leak—can escalate into total property loss in a matter of days. We bridge the gap between "looking secure" and "being protected." Our PROactive program uses monthly physical inspections and 24/7 moisture detection to ensure your sanctuary remains exactly how you left it.
PROactive detection stops "The Silent Disaster."
Click above to view results of delaying maintenance for your home & guests.
PROactive Highlights
Our PROactive maintenance program is designed to give you clarity, reliability, and confidence in your home’s operation & comfort. Each service is tailored to your system, usage, and seasonal needs—so you know exactly what to address for efficient, dependable performance.
PROactive Scheduled Asset Services
Stop issues before they impact your guests. Monthly: 80-point inspection w/AC filter & bulb changes. Quarterly: Deep-dive maintenance with 18 additional service points. Annual: Top-to-bottom home deep health inspection.
24/7 Maintenance & Trouble Call
We are your boots on the ground. Round-the-clock interior/exterior maintenance, seamless home access and security system integration, plus appliance delivery and professional installation.
Specialty Cleaning & Detailing
Going beyond the standard turnover. We provide targeted exterior care including pools, softwashing, and yard cleanup, alongside deep interior detailing and upholstery care.
New Home Setup & Tech Integration
Let us handle the heavy lifting. Complete setup including arranging furniture, hanging decor, mounting TVs, and configuring smart home technology to get you market-ready.
INTRODUCING
The Service Portal: Direct Capture Reporting
Eliminating the guesswork of in-stay maintenance through seamless, direct-to-database technology.
Here's what you get:
Invisible Placement, Intuitive Access
Flawless design meets instant operational support. Elegantly concealed from view, our Service Portal is positioned precisely where a guest’s instinct takes them. No cluttered binders or cheap laminated signs. Just seamless, high-end hospitality.
High-Fidelity Triage
From a simple scan to a precise maintenance ticket in seconds. Direct photo and video uploads give our team precise information before we ever step foot on-site. This high-fidelity data feeds directly into your property's permanent record, reducing unnecessary investigative trips.
100% Dispatch Authority
Empowering your operations, never bypassing them. You receive instant visual data and retain total control—deploy your in-house team or approve our elite technicians for a seamless resolution.
Your Sanctuary Deserves a Dedicated Guardian.
Your home is your most personal asset, and it deserves more than a "drive-by" check. We offer PRO(fessional) and ACTIVE guardianship that combines high-tech monitoring with a physical human presence. Put your private residence in hands you can count on, so that every time you walk through your front door, you’re greeted by comfort—not a crisis.
Frequently Asked Questions
I have a neighbor who checks on the house. Why do I need TRUST?
A neighbor "checking in" usually means looking for packages or mail. We provide a PRO(fessional) 50-point technical inspection. We check the HVAC pressures, water heater integrity, and crawlspace moisture. We aren't just "checking"; we are auditing your home's health.
How do the moisture detectors protect me while I'm away?
Our sensors live in your HVAC drain pans and near high-risk plumbing. If they sense moisture, they alert our team ACTIVELY and instantly. We can respond and mitigate a leak before it warps your hardwood floors or causes a mold outbreak.
What is the NFC tag for if the house is empty?
The NFC tag is for you and your service vendors. When you (or a housekeeper/landscaper) are at the home and notice something "off," a simple tap of the phone reports it to us immediately. It ensures that every visit to the home—no matter how brief—is a data-gathering opportunity.
Will I receive updates if everything is okay?
Yes. No news isn't always good news. Every month, you’ll receive a "Readiness Report" with photos and system statuses. It’s your monthly confirmation that your "Watch" is active and your home is secure.
How does the "Remote Assessment" work for my second home?
We can perform a remote review using your property records and a quick virtual walkthrough. We’ll identify the high-risk zones of your specific floor plan and build a custom protection strategy before you even head out for the season.