TRUST Home & Business, LLC
Privacy Policy
Last Updated: March 2026
TRUST Home & Business, LLC ("TRUST," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at trusthomeandbusiness.com or any of our landing pages, and when you submit information to us through our contact forms.
By using our website or submitting a form, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information you voluntarily provide to us, including:
- First and last name
- Phone number
- Email address
- Property address or Airbnb/VRBO listing link
- Home size and service needs
- Any additional information you include in our optional message fields
We also automatically collect certain usage information when you visit our website, including your IP address, browser type, pages visited, and time of visit. This information is collected through standard web analytics tools.
2. HOW WE USE YOUR INFORMATION
We use the information you provide to:
- Respond to your inquiry and provide property management and maintenance information
- Schedule property assessments and coordinate services
- Send you service-related communications
- Send you marketing and promotional messages about TRUST Home & Business services, if you have opted in to receive them
- Improve our website and services
3. SMS AND TEXT MESSAGE CONSENT
If you check the box consenting to receive SMS messages from us, you agree to receive:
Non-Marketing Text Messages: Service-related messages about your property, scheduled appointments, maintenance updates, and operational communications from TRUST Home & Business. Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP at any time to opt out.
Marketing Text Messages: Promotional messages, special offers, and updates about TRUST Home & Business services, if you separately consent to receive them. Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP at any time to opt out.
SMS consent is not required to receive services from TRUST Home & Business. You may opt out of SMS messages at any time by replying STOP to any message you receive from us.
4. HOW WE PROTECT YOUR INFORMATION
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Your information is stored within secure systems and is not sold to third parties.
5. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our website and delivering services (such as our CRM and scheduling platforms)
- Legal authorities if required by law or to protect our rights
All third-party providers we use are required to handle your information securely and only for the purposes we specify.
6. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including booking platforms and social media. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
7. COOKIES
Our website may use cookies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to decline cookies, though some features of our site may not function properly as a result.
8. YOUR RIGHTS
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
To make any of these requests, contact us at:
850-842-5029
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
10. CONTACT US
TRUST Home & Business, LLC
Destin / Miramar Beach, Florida
850-842-5029
www.trusthomeandbusiness.com